What is your time worth? Let’s face it. No one likes to spend one minute waiting to get anything worked on, especially our motorcycles. A few years back, some friends and I rode to the Arctic Cycle. Before the last leg of the trip, we needed new tires and an oil change. A friend who lives there gave us the name of a guy who works out of his garage in Fairbanks. I ordered tires and had them shipped to his house.
On the day of my appointment, it was first come, first served. I waited in his garage for 3 hours while he finished the bikes before he got to mine. Although I did not like the wait, it was easier than dealing with the dealership in Fairbanks, and my day was a little more on my timeline.
A few months ago, Jon Ross opened Mr. Beemer’s BMW Concierge Service. Jon has a great reputation throughout the Carolinas as a top- notch BMW mechanic and super friendly guy. When Jon told me about his business, he said he wanted to add something a little different in regards to the service aspect of the business. He would come pick up your bike and drop it back off. At first, I was not sure if it made sense to me, but he is getting great feedback.
A few weeks ago, I needed new tires and an oil change before a long trip. Because I did not have a lot of time on my hands, I called Jon. He told me to order the tires online and have them shipped to his house. I did, and we set a date for him to come and pick up my bike. He showed up at my house on a Monday night after work. It just happened that he had to drop off another bike the next day, so he worked on my bike that night. The next day when I got home, Jon was parked in front of my house and my bike was in the driveway.
I was very happy with this arrangement. Although there was a charge for pick-up service, I saved myself at least a day of my time spending it at a dealership, and it was cheaper because I was able to save money by buying my tires online. All in all, it was good deal for what I needed.
I hope this idea takes off. The number one complaint I hear from every motorcyclist, no matter what kind of bike they have, is getting their bike to the shop and the wait time. As much as I enjoy going to the dealership, the day of my appointment is not always convenient for me. I try to get my bike in on a Saturday (so does everyone else), and I end up burning up a day at the shop. Due to the distance from the dealership to where I live, if it is a weekday appointment, I have to drop it off on a Saturday and pick it up the next Saturday.
If you’d like to reach Mr. Beemer, you can call him at (919) 749-3987 or email him at MrBeemernc@gmail.com.
If there is a topic that you would like to discuss, you can contact me at email@example.com. RIDE SAFE!